Terms & Conditions
For Bookings at ExpoInn Suites & Convention
Check-in & Check-out
- Check-in: From 2:00 PM onwards
- Check-out: Before 12:00 PM
- Early arrivals before 9:00 AM will be charged from the previous night.
- All reservations will be held until 6:00 PM on the one day prior of arrival and are subject to room availability thereafter.
Payment & Taxes
- Room tariff and applicable taxes must be paid at the time of check-in.
- All taxes are levied as per Government regulations and are subject to change without prior notice.
Guest Identification
- Every guest is required to present a valid Government-issued photo ID at the time of check-in.
- Foreign nationals are required to present their passport and valid visa upon arrival.
Visitor Policy
- In the interest of guest privacy and hotel security, visitors are permitted only until 08:00 PM.
- Any visitor staying beyond this time will be considered an additional resident guest and must register at the Front Desk with valid identification.
- Additional charges will apply for such shared occupancy.
Corporate Bookings
- For corporate bookings with pre-approved credit facilities, a Bill to Company (BTC) authorization must be received from an approved booker prior to guest arrival.
- In the absence of a valid BTC authorization at the time of billing, guests will be required to settle their bills directly at check-out.
Reservation, Cancellation & Amendment Policy
We understand that travel plans may change. Should you need to cancel, reduce, or amend a guaranteed reservation, please do so at least 48 hrs prior to arrival.
- For cancellations, amendments, or no-shows within 48 hrs or less from the check-in date, a retention charge will apply as follows:
No. of rooms cancelled/no-shows × 1 night × applicable daily rate (including taxes) - In case of early departures, retention charges for the unused nights will apply.
- Non-cancellable or non-amendable packages/rates are fully chargeable, and the entire advance amount will be retained as cancellation fees.
Child Policy
- Two children up to 11 years of age can stay in the parents’ room complimentary, using existing bedding.
- One extra child bed (if required) can be provided complimentary, subject to availability.
- One child aged 8–12 years may stay in the parents’ room at an additional charge for the extra bed.